Many companies speak of partnership but BQAI are one of a few companies that understand what a real partnership is, by working with you, getting to know your business, giving direction through questioning techniques based on solid business principles and providing oversight commentary on your business model and strategic direction.
Having a trusted partner with you on any journey has many benefits as they can support you and see your improvements both incrementally and over time. They provide encouragement and support, building confidence within you that the end result is well worth the initial effort.
BQAI have been our partners in the ISO certification journey for the past four years. As with most SME’s going for ISO certification initially is a daunting experience but BQAI provided a level of support and understanding that simplified the overall process for us and helped us “Eat the Elephant” one bite at a time.
BQAI worked with us to help us understand that certification is not just a badge of honour but if deployed correctly are the business principles that will deliver real performance and growth. We have matured significantly under the tutelage of BQAI where the usual weeks of frenzy before an audit has been replaced with a structured programme of continuous improvement programmes. I would advise anyone setting out on this journey or who find working with their current partner arduous to contact BQAI and begin the experience.
Chris O’Brien, Director of Operations